The Power of the Pivot

July 31, 2020 – Feast of St. Ignatius Loyola

It’s been a whole year, friends!  One year ago today, I locked the door of Gwynedd Mercy University’s campus ministry center, walked through the empty parking lot, and drove away into my new life.

I knew it would take me at least a year to get my bearings, and that I had to resist the impulse to fill my calendar with everything that raised its hand first.  For years, I had proclaimed that I wanted to be a “freelance me,” and now I was actually doing it.  But what did “it” look like, exactly?  The joy and terror of a freelance existence are intertwined: it’s the fine line between getting to decide and having to decide what to do with your day / week / year / one wild and precious life.  (Thank you, Mary Oliver.)

Se hace camino al andar, wrote the Spanish poet Antonio Machado.  The path is made by walking.  As I have walked this unfolding path, a delightful companion on the journey has been my godson, Jeff Civillico. 

We are the bookends of our family—the oldest and youngest of seven cousins, both holding degrees in theology from Jesuit universities.  (Fun fact:  I’m often described as “profound—and surprisingly funny,” while Jeff is precisely the opposite.)  Jeff’s career has always been a freelance adventure, so he has been both an inspiration and guide for me this year.  With gratitude, I’m delighted to share his story with you.

Glad to be in one another’s company at any age!

The Entertainer

As I mentioned, Jeff and I both have undergraduate degrees in theology—Saint Joe’s for me, Georgetown for him—but there our stories diverge. I became a campus minister, spiritual writer, and retreat facilitator; Jeff became a professional juggler, Vegas headliner, and keynote speaker. (Bonus: the next time someone asks, “What can you do with a degree in theology?” you have a whole new answer!)

Jeff’s passion for entertainment predated his interest in theology, but since there was no major for what he wanted to do, he figured he might as well study something that interested him.  Arriving at Georgetown just days before 9/11, he was drawn to learn more about world religions, which led to a concentration in Religion and Culture.  (See, I told you he was surprisingly profound!) 

Jeff’s career path had already taken him from juggling in his parents’ living room to performing at Baltimore’s Inner Harbor and Williamsburg’s Busch Gardens; a couple summers of cruise ship gigs during college led to a couple years of Disney World gigs after graduation.  Then the bright lights of the Vegas strip beckoned, and Jeff got his own show: Comedy in Action.  For many performers, that would be the “BOOM – Made It!” moment.  For Jeff, however, it was simply a new beginning, as he constantly strives to expand and integrate his life’s work.  “A goal achieved,” he likes to say, “is just your next starting point.”

Jeff had a ten-year run doing family-friendly comedy in various Caesars Entertainment venues, at one point performing as many as ten shows a week.  By 2019, however, he was down to just one—Wednesday evenings at the Paris—by his own choice.  Though wanting to keep a foothold on the strip, he needed to free up time for new creative ventures: from guest-hosting the local ABC affiliate’s “Morning Blend” and serving as spokesperson for the Las Vegas Natural History Museum to giving keynote speeches and emceeing large corporate gatherings in cities across the country and around the world.

The Philanthropist

Meanwhile, there was an ambitious charitable endeavor taking shape in Jeff’s imagination.  Recognizing that Vegas is home to a community of generous performers, in 2011 he founded Win-Win Entertainment, a non-profit that enables entertainers, athletes, and other celebrities to share their time with children in need.  Thanks to Jeff’s professional network, in 2017 Win-Win began to expand, starting with Minneapolis then Salt Lake City, Orlando, San Francisco, and more. They are in a dozen cities nationwide now—and still growing.

Being founder and CEO of a non-profit may not be what gets Jeff the most attention, but it is, by far, his most satisfying work. (It’s also another intriguing thing one can do with a degree in theology!)

The Pivot

So, what takes a person from juggling for spare change at the Inner Harbor to running a national non-profit and performing around the world?  That feels like such an amazing leap, one that can’t be accounted for by the simple passage of time.  Here’s the secret: it wasn’t a leap at all.  Instead, Jeff credits what he calls The Power of the Pivot.

In a keynote address by the same title, he explains it this way: “A pivot is a small change, made with one foot on the ground, that forces you to focus on your next step.”  This is a perfect description of what Jeff has done in his career.  He has made a series of pivots:

  • Living room to Inner Harbor to Busch Gardens to Disney World to Vegas
  • Juggling to clean comedy to keynote speeches to emcee work
  • Volunteering personally to match-making local volunteers to establishing a national volunteer network

A pivot is a small change, made with one foot on the ground, that forces you to focus on your next step.

Through each change, Jeff has kept one foot on the ground and intentionally pivoted in the direction he wanted to go.

The Crisis

The coronavirus crisis hit the entertainment industry hard.  Everything Jeff did—as a performer and a philanthropist—was based on personal presence and audience interaction.  In a heartbeat, venues were closed, events were cancelled, and the last thing anyone wanted in a children’s hospital was a non-essential stranger walking from room to room just for fun!

Fortunately, Jeff already knew all about the pivot.  To help corporations hold successful meetings in the dreaded Zoom format, he branded himself as “your virtual host,” using his nimble wit and contagious energy to emcee more than 60 corporate, charitable, and educational gatherings since March.

For Win-Win, Jeff had begun to work on the idea of “virtual visits” even before the coronavirus era.  When the shutdown hit, again he pivoted quickly; Win-Win is now able to bring smiles to kids who really need them in 23 programs nationwide, through customized performances on in-house television channels. 

To onlookers, it might seem as though Jeff made this leap to virtual venues effortlessly.  But the secret, again, is that it wasn’t a leap at all.  Jeff kept one foot on the ground of his mission—the WHY behind the WHAT of all his endeavors—and pivoted to a new HOW.  (Thank you, Simon Sinek.) 

And here, our disparate paths begin to converge.  I still remember how my phone wouldn’t stop buzzing on the evening of March 12, as parishes and groups called to cancel their Lenten retreats and my event calendar collapsed like a blown tire.  At that point, I’m not sure I’d even heard of Zoom; now I’m giving Zoom retreats for St. Placid Priory, all the way across the country in Lacey, Washington.  Although I miss being in person, I am moved to be able to touch people’s hearts at a distance; during my first Zoom retreat, participants “came” from as far away as San Diego and Scotland.  Maybe you can join me for the next one: Does Everything Happen for a Reason? Tuesday, August 25 at 12:30 p.m. Eastern.

As we chatted about that commonality, Jeff observed that we offer two things people are craving in these very strange times: entertainment and spiritual sustenance . . . the funny and the profound; each of us has pivoted to continue meeting those needs.

The Mindset

Pivoting is not just about changing external tactics, Jeff suggests.  It’s also about the shifts in attitude and mindset that we need in order to move forward in changing times.  This is similar to one of the key points in a retreat I first developed in January, called Take Nothing for the Journey?  Packing for the Unknown.  I suggested that, as we “pack” for an unknown future (which is to say, every day we get out of bed in the morning), we need to let go of assumptions about the way things have to be, and hold onto qualities like flexibility, curiosity, patience, and a good sense of humor.  This is true more than ever in the coronavirus era.

One of the things Jeff and I have marveled at is that he was talking about the power of the pivot and I was talking about packing for the unknown before the pandemic broke over our collective heads.  While it’s tempting to pride ourselves on having been prescient, the fortunate timing simply affirms our shared message:  everything we need to get through this long season of uncertainty is already inside us. 

Whatever challenge you are facing, I pray that you are able to keep one foot on the ground, fortify yourself with a useful mindset, let go of what is not essential, and focus on your next step.  Together, we can pivot our way to what’s next.

May your ordinary (and far-from ordinary) days be extraordinarily blessed!


Jeff Civillico recently celebrated a 10-year run on the Las Vegas Strip as a Headliner with Caesars Entertainment at the iconic hotel properties The LINQ, The Flamingo, and The Paris.  His clean, family-friendly “Comedy in Action” show remains highly acclaimed: voted “Best of Las Vegas” three years in a row by the Las Vegas Review Journal, named “Entertainer of the Year” by Vegas Inc, and honored by his fans with a 5-star rating on Yelp, Ticketmaster, and Google.  Jeff now takes his renowned clean comedy show to performing arts centers and major corporate events and conferences nationwide.  He also serves as a Host and Keynote Speaker.  When Jeff is not Hosting, Entertaining, or Speaking on-stage or on-camera, he is focused on the continued expansion and development of his national 501c3 nonprofit Win-Win Entertainment.  Win-Win Entertainment brings smiles to children who really need them in hospitals and foster homes through in-person and virtual visits from performers, athletes, and celebrities.  

http://www.jeffcivillico.com | @jeffcivillico 

http://winwinentertainment.org | @winwincharity

8 thoughts on “The Power of the Pivot

  1. teddybearbooh says:

    Christine, I so enjoyed reading this wonderful reflection about Jeff. What a gift he is to so many others. Hope your retreat work is fruitful via Zoom. Miss our daily sharing, but not the teaching. Do take care and be well. Peace to you, Chris

    >

    Like

  2. Robert McChesney, SJ says:

    Thank you for introducing me to your godson. What a wonderful human being! He increases my hope for our troubled world.

    Like

  3. rlsknapp says:

    Finest of food for mind and soul and spirit ‼️‼️ Your gift is EXQUISITE. Thank you for allowing me/us into your world (interior and external).

    #godparentandgodchildaremutuallyblessed

    ~Ron

    On Fri, Jul 31, 2020 at 12:22 AM Christine Marie Eberle wrote:

    > Christine Eberle posted: ” July 31, 2020 – Feast of St. Ignatius Loyola > It’s been a whole year, friends! One year ago today, I locked the door of > Gwynedd Mercy University’s campus ministry center, walked through the empty > parking lot, and drove away into my new life. ” >

    Like

  4. Andrew Harbaugh says:

    I LOVE IT! Thanks for sharing this story.

    On Fri, Jul 31, 2020 at 1:22 AM Christine Marie Eberle wrote:

    > Christine Eberle posted: ” July 31, 2020 – Feast of St. Ignatius Loyola > It’s been a whole year, friends! One year ago today, I locked the door of > Gwynedd Mercy University’s campus ministry center, walked through the empty > parking lot, and drove away into my new life. ” >

    Like

  5. jackandgideon says:

    Hi Christine,

    That was a fascinating post. So much talent in one family is truly a blessing. I enjoyed learning about your cousin. Please let me know if he is ever speaking in this area. I would also like to hear more about your August 25th retreat.

    Thanks so much for sharing. It was a very enjoyable read.

    Hugs, Jack

    Jack DiFeo onbridle@HOTMAIL.com

    Like

  6. Barbara McCrabb says:

    A fitting story shared on the feast of St Ignatius. You share stories with such grace, wisdom and good humor.
    Abundant blessings!

    Like

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